Improving organisational performance,
one conversation at a time


At The Right Conversation we are experts at having conversations. We help leaders and managers to improve the effectiveness of their conversations to create modern organisational cultures based on authentic, open dialogue. Using a mix of original research, proprietary diagnostic tools and practical skills-building we help change the way organisations 'talk'.

The 5 Super-Skills of Great Conversations™

The ability to have great conversations is perhaps the most fundamental of all management competencies, yet a surprising number of managers are not skilled or confident at this. Our programmes introduce leaders and managers to the '5 Super-Skills’ that underpin all great conversations.

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Provoke Keynotes

Our Founder and CEO Dik Veenman is a popular and provocative speaker at leadership conferences and away-days. Drawing on the latest societal, psychological and organisational research he builds a compelling case for ‘Conversational Leadership’

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Facilitation

We are highly skilled and experienced at facilitating genuine conversations for both small and groups using well established techniques such as Open Space and World Café - conversations that make a difference

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Team Dialogue Indicator™

Most work in modern organisations is done in teams, yet few teams actively look at the quality of their conversations. The Team Dialogue Indicator™ is a unique diagnostic that allows teams to reflect on their conversational habits as a first step to identifying improvements.

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Speaking Truth to Power

Encouraging employees to speak up has become an imperative to identify misconduct and malpractice at an early point and to garner innovative ideas in a competitive marketplace. Our 5-year research programme with Ashridge Business School looking into how ‘Truth Speaks to Power’ makes us uniquely qualified to help leaders create organisational cultures where people at all levels feel free to speak up.

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We work with some of the best

We count ourselves lucky to work with some fantastic clients. Here’s just a selection:

The case for conversation

Are your managers skilled at having performance management, conversations? Are they comfortable giving tough feedback? Do your senior leaders create an environment where people feel free to speak up without fear of consequence?

The business environment is changing. Traditional ‘command and control’ is giving way to a more inclusive management style; rapidly changing markets demand ever more collaboration; trust in leaders is at an all-time low, and traditional process like the annual appraisal are fast being replaced by ongoing conversations.

The need for leaders and managers to have authentic and productive conversations has never been greater.

Find out why conversations drive modern organisations

By downloading our Spotlight on Dialogue report

How we can help

At The Right Conversation we help equip managers at all levels with the skills and attitudes to have better conversations. Our suite of proprietary diagnostic tools, cutting-edge research and practical skills building means we are uniquely placed to help you create a bespoke solution to address your needs.

To get started all you need to do is arrange an initial conversation.

"Dik facilitated an Open Space meeting for our Top 70 managers recently, which was a marked departure from how we normally run our meetings. It was an outstanding 3 hours which engaged everyone, generated a huge amount of energy and most importantly, lots of fresh thinking"
Alison Crosland
Group Director, Corporate Services, Ofcom
"I attended the ‘Great Conversations’ course and think this was the best and most valuablecourse I have attended in all my time here at Which?"
Alex Hayman
Director Legal Services at Which?
"Dik has led several communications sessions with my extended leadership team of around 80 people. He is a very credible and energetic speaker who delivers interactive and relevant sessions, which have received extremely positive feedback. His style brings gravitas and creates a strong connection with the audience, helping to convey the importance of conversational leadership"
Kevin Craven
CEO, Serco UK Central Government division

If you would like to find out more, let's start a conversation

Get in touch
or call at +44 (0)1223 264028