It’s time to
speak about the Unspoken TruthsTM

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Difficult conversations avoided. What needs to be said… isn’t. Poor performance tolerated. Only certain voices count.

These are all examples of what we call Unspoken Truths™.
They’re rife in your organisation right now and cost your organisation talent, productivity and profits.

Let’s talk about these unspoken truths and how our Five Conversational SuperSkills™ help your colleagues say what needs to be said, and hear what needs to be heard.

Identify your organisation’s
Unspoken Truths™

How we help

We’re not generic leadership trainers.

We're conversation specialists 

When everyday conversations improve, performance rises and culture becomes stronger, healthier, and more human.

The good news? Conversational skills can be learnt.

The ability to have honest and effective conversations is arguably the core competence colleagues need to succeed at work today. Yet a surprising number of people are not skilled or confident.

The Five Conversational SuperSkills™

The cost of poor conversational habits

Much of the dysfunction at work stems from people either avoiding having a conversation or handling them poorly.

Example opportunity cost*

Employee Cost Calculator
25,000
Employees
1,154
Days lots every year to untangling vague messages, chasing clarification, and managing the ripple effects of misunderstandings.
£166M
Estimated annual cost of poor conversational habits**

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Doing things in different ways cannot occur unless we have a way of understanding what’s going on in our conversations.

Our mission has always been to equip leaders, managers and colleagues with the mindset and skills to have authentic, high-impact conversations;  the kind that drive performance, build engagement, enable collaboration, and help people thrive.

The Five Conversational SuperSkills™ are the foundation of every effective workplace conversation.
The Five SuperSkills of Great Conversations™

our clients

We are proud to partner with a wide range of clients, spanning pretty much every sector.

Clients in Their Own Words