The following questions invite you to gauge your current conversational style by considering your behaviour in the different types of conversations you have at work e.g. with colleagues, customers, suppliers and other stakeholders.
As you respond, think about how you typically operate. This may vary in different contexts but choose the option that best represents your natural preference. To get the most value from your personalised report, please answer each question as honestly as possible. Your responses are completely anonymous and cannot be traced back to you.
Once you have answered all questions, please click ‘CALCULATE SCORES’.
On the next page, you’ll see how you’ve scored across each of the The Five Conversational SuperSkills™. These scores are based entirely on your responses and are designed to help you reflect - not to judge. By further developing your skills in each of these areas, you can dramatically increase your conversational impact.
The ability to hold effective conversations is one of the most powerful skills in your toolkit.
But truly meaningful conversations can be surprisingly rare and complex: emotions, ego, poor listening, lack of psychological safety, all shape the things we choose to say or leave unsaid, and how we’re perceived, both professionally and personally.
Conversations make or break our ability to build authentic, trusting relationships with colleagues and other stakeholders.
Build deeper, more trusting relationships with colleagues and customers.
Boost engagement and team performance
Create a culture of feedback and inclusivity
Spark meaningful, transformative change
Giving someone your full attention in a conversation
Noticing and managing your own reactions
Understanding not just what’s said, but what’s truly meant
Speaking with honesty and respect, even when it’s difficult
Guiding a conversation with purpose from beginning to end
Great conversations are based on a set of skills and attitudes that can be learned and strengthened. This report doesn’t label you as “good” or “bad” at conversations. Instead, it helps you become more aware of your conversational habits so you can lead.
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This report will be a valuable resource throughout the programme, so please make sure to save a copy before moving on.
